Frequently Asked Questions

Everything you need to know about your Woodbird experience.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.

Are Woodbird garments sustainably produced?

We are committed to conscious fashion. Many of our collections utilize organic cotton and recycled fibers, and we work exclusively with certified manufacturers who prioritize ethical labor practices.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. You can request a cancellation within 30 minutes of purchase, but after that window, the order cannot be modified.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible payment options.